A. CURATION

Curation process takes 3-5 days for approval/rejection.
All booking orders are subjected to management approval.
Consideration for the curation varies, such as repetitive products within the space, conflicting products with neighbouring tenants, and/or products that do not fit the theme.
Strictly no sale of pre-love, secondhand, and F&B (including prepacked products) are allowed.
The organiser will provide refunds in the form of credit vouchers or cash upon failed curation.

B. BOOTH CONFIRMATION TERMS

Booth confirmation is upon curation approval from the management and verified payment made.
Cancellation or Postponement is strictly prohibited unless a valid reason is presented, subjected to approval from the management.
Refund will only be offered in credits to your account with a validity of 6 months.
Cash refunds are not applicable except due to valid cancellation reasons.

Requests for cash refunds are subjected to approval from the management; this process typically takes up to 6 weeks.
All cash refunds will be issued according to your original payment method (e.g. credit card).
Refunds to your Credit Card can be extended up to a period of 5 months should there be any active dispute raised against the original payment, due to a prolonged process of clarification between your bank and our payment gateway.

Booths are pre-allocated.
Set Up timing will be stated in the Vendor Kit.
The organiser will state loading & Unloading instructions in Vendor Kit.
Vendors are required to bring their own decorations and extension cord.
Strictly no stacking of multiple extension cords.
Kindly prepare the booth order email confirmation for our coordinators to verify.
Shifting/Exchanging of Booths by vendors are strictly not allowed during the period of booking.
Purchase of additional racks are only allowed BEFORE the day of your booking. Requests to purchase racks on the day of your booking will be rejected.
The organiser reserves the right to the final decision of the booth allocation.
The organiser reserves the right to reject vendors/products deemed unsuitable for the event with no explanation.
The organiser reserves the right to reject any vendors who are not cooperative with no refunds and/or compensation given.
For enquiries during event day, please call 9697 3884.

Vendors are to abide by the operation timing stated.
A valid reason is required for early closure or late opening.
Should the vendor fail to turn up, the booth will be forfeiting without refund/postponement.
No touting is allowed, should the vendor be seen touting, the organiser reserves the rights to remove the booth.